Segment
Lists split by behaviour and lifecycle stage — new, active, dormant — so every message lands in context instead of going to everyone at once.
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Email & Lifecycle Marketing
Lifecycle marketing is the discipline of sending the right message at the right moment in every customer's journey. MarkAge360 builds segmented lists and behaviour-triggered flows — welcome, nurture, onboarding, cart recovery, retention, and win-back — that run themselves, learn from every open and click, and turn one-time buyers into repeat revenue you can forecast.
Lifecycle approach
Revenue from email isn't luck — it's the right message reaching the right contact at the right moment. We split lists by behaviour and lifecycle stage, wire welcome, nurture, cart, and win-back flows that trigger and learn on their own, then keep optimising for repeat purchases and lifetime value. Segmentation, automation, and retention run as one programme, so every send lands in context and pays for itself.
Lists split by behaviour and lifecycle stage — new, active, dormant — so every message lands in context instead of going to everyone at once.
Welcome, nurture, cart, and win-back flows that run themselves and learn — triggered by what each contact does, with branches that send the next-best message.
Repeat purchases and lifetime value driven by lifecycle messaging that pays for itself — reactivating dormant contacts and lifting revenue per email over time.
Selected work
Segmentation, automation flows, copy and design, deliverability, and lifecycle reporting stay connected while the email work scrolls past.
Behaviour, lifecycle stage, source, and value become clean segments and triggers the whole team can build flows on.
Welcome, onboarding, nurture, cart, post-purchase, and win-back journeys are mapped before a single email is written.
On-brand templates, intent-led copy, and branched automations are built, wired to triggers, and QA'd end to end.
Sender reputation, list hygiene, send-time, subject lines, and offers are tested so more emails land and get opened.
Opens, clicks, conversions, revenue per email, and LTV are reported per flow, so the next bet on the journey is obvious.
Infrastructure · B2B
Encardio Rite
Encardio Rite had decades of geotechnical engineering authority the internet could barely see. MarkAge360 built an integrated SEO, content and executive-branding system that grew monthly organic traffic from around 800 to as many as 70,000, with page-one visibility across five markets: India, the USA, the UK, the UAE and Australia.
Consumer · Brand campaign
Apple Switchers Campaign
Apple wanted non-Apple users across India's metros to reconsider iPhone. MarkAge360 ran a video-led brand campaign that showed what the Apple experience offers and how easy switching can be.
Automotive Marketing
Acton Service Centre
Five years running every marketing channel for a West London MOT and service garage, and building the software behind it. Organic traffic up 2,400%, revenue up 900%, and a first party customer database past 100,000.
Legal · Solicitors
Clifford Harris & Co
Clifford Harris & Co has advised businesses and families from London's West End since 1957, but its digital presence did not carry that standing. MarkAge360 rebuilt the firm online: a sharper brand expression, a website organised around how clients actually choose a solicitor, and search foundations written into every practice area.
Commercial · Tile Retail
Ferreira's
Ferreira's sells luxury Italian porcelain from a showroom on West End Lane in West Hampstead, and designs, supplies and fits it too. We ran their marketing as one system for two years: identity, a bathroom-led catalogue, search, and paid media built around a product people research for months and buy in person.
Higher Education
Institut Français India
MarkAge360's demand-generation system for Institut Français India: paid media, education affiliates, and lifecycle messaging run as one connected student-acquisition engine. It beat the Choose France lead target by 47% and returned an 8:1 ROI, with ₹8 back for every ₹1 spent.
Wellness · Subscription
OJO Life
OJO Life is a Delhi NCR wellness and meal-subscription brand that had spent two years stuck against its revenue ceiling. MarkAge360 built one connected wellness marketing growth system.
Higher Education
Study in India · GMAC
GMAC's first mandate to MarkAge360: a 90-day, 00,000 global campaign to move prospective students across 40+ countries.
Higher Education / Test Prep
The GMAT Exam by GMAC
Seven years, four regional mandates, 400,000+ leads across 20+ countries — work that began at King Crescent and moved to MarkAge360 at founding. What began as a one-year Middle East & Africa test grew into GMAC’s four-region growth partnership, every expansion earned on delivered numbers.
Education / Test Prep
Aakash iACST
Aakash's iACST is an always-on scholarship test. The mandate: hit the lead target for the August flight and cut cost at every stage. MarkAge360 delivered a 12% lead-to-conversion rate, with cost per lead down 15% and cost per conversion down 28%.
Education / Study Abroad
TOEFL Olympiad
A two-phase, full-funnel campaign that introduced the TOEFL Olympiad to India's Gen Z — turning study-abroad ambition into reach, a qualified database, and registrations that cleared every target set.
Geotechnical · B2B
Rite Geosystems
Rite Geosystems had deep expertise in geotechnical instrumentation and infrastructure monitoring that the US market could barely find online. MarkAge360 built an integrated system across US-focused SEO, engineering content, website optimisation and social media, making the brand discoverable for the products, applications and engineering problems central to its market.
01 / 12 · selected work
View caseEmail & lifecycle platforms
Related growth services
Lifecycle rarely works alone — it feeds on the leads, content, and traffic the rest of growth creates. These sibling pages keep the service architecture connected.
Email & Lifecycle Marketing FAQ
Straight answers on segmentation, automation flows, and the repeat revenue lifecycle email is built to compound.
Lifecycle marketing sends the right message at the right moment in each customer's journey instead of blasting one email to everyone. We build the full programme — segmented lists, behaviour-triggered automations (welcome, onboarding, nurture, cart recovery, retention, and win-back), the copy and on-brand templates, deliverability setup, and lifecycle reporting. You get flows that run themselves, learn from every open and click, and turn one-time buyers into repeat revenue.
Pricing depends on how many flows you need, list size and complexity, and whether you want a one-time build or an ongoing retainer that keeps optimising. Most engagements start with a foundational build — segmentation, core automations, and deliverability — then move to a monthly retainer for new campaigns, A/B tests, and reporting. We scope it to your goals and ESP after a short discovery, so you see the deliverables and cost before anything starts.
A core set of automations — welcome, abandoned cart, and a post-purchase flow — is typically built and QA'd within a few weeks, and those start earning as soon as they switch on because they fire on existing traffic. Fuller programmes with deeper segmentation, win-back, and a content calendar ramp over the following weeks. The compounding part — rising open, click, and revenue-per-email numbers — comes from the ongoing testing after launch.
A newsletter is one message sent to everyone on a calendar; lifecycle automation is triggered by what each contact actually does — signing up, abandoning a cart, going dormant — so the message lands in context. Automated, segmented flows consistently outperform one-off broadcasts because they reach people at the moment of intent. We still run great campaigns and newsletters; we just make the always-on flows do the heavy lifting on revenue.
We work across the major lifecycle ESPs and CRMs — Klaviyo, HubSpot, Braze, Customer.io, Mailchimp, Marketo, and similar — and integrate them with your store, CDP, or data warehouse so segments stay accurate. If you already have a platform we build inside it; if you're choosing one, we recommend based on your stack, list size, and budget rather than a default. The flows and data model are designed to be portable, not locked to one vendor.
Deliverability is treated as core work, not an afterthought: we set up SPF, DKIM, and DMARC authentication, warm sending domains, keep lists clean with hygiene and re-engagement, and watch sender reputation so more emails reach the inbox. On consent, we honour opt-in, clear unsubscribe, and the requirements of GDPR, CAN-SPAM, and similar regulations, and we only message contacts who have a lawful basis to be there. Clean permission and good reputation are what make the revenue numbers hold up over time.
Tell us the business problem. We'll map the service mix and come back with a written proposal.